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Havra

Terms

Version: v3.2

Effective date: 1 October 2026

1. Agreement and related policies

These Terms govern use of Havra’s website, applications and services. The Privacy Policy explains personal-information handling and the Community Guidelines set behavioural standards. Applicable law always prevails. If documents address the same issue differently, Havra will interpret them according to their purpose rather than using one policy to weaken legal or privacy rights.

2. Eligibility and accounts

  • You must be at least 18 and legally able to use the service.
  • Provide accurate account information and do not impersonate another person.
  • Havra uses passwordless email and supported third-party sign-in; members are responsible for protecting their email/provider account and sign-in codes.
  • Do not create duplicate accounts to manipulate Havra or evade restrictions.

3. Licence and Havra intellectual property

Havra grants you a limited, revocable, non-transferable right to use the service for its intended purpose. Havra retains rights in its software, branding, original content and product design, subject to third-party/open-source rights.

4. Your content

You retain ownership of content you create. You grant Havra a non-exclusive licence to host, store, reproduce, display, process and distribute that content only as reasonably needed to operate, secure, moderate, improve and promote the service according to your visibility/consent settings. You must have the rights needed to upload content.

5. Activities, events and external listings

  • An External Activity is third-party factual information and is not automatically a Havra-hosted meetup.
  • A Havra Event is organised by a member/host unless Havra clearly states otherwise.
  • Hosts must describe their event accurately and disclose relevant costs, commercial interests, safety/difficulty information and external booking requirements.
  • Members decide whether an activity is suitable for them and are responsible for ordinary personal safety choices.

6. Attendance, check-in and reliability

If you Confirm an event, you represent that you genuinely plan to attend. If plans change, cancel as early as reasonably possible. Havra may use event-specific tickets, QR check-in and other trusted signals to verify attendance. Repeated missed or very-late cancelled Confirmed places may affect future participation handling. Havra does not promise to disclose internal trust, anti-abuse or ranking formulas.

7. Hosting

  • Hosts must make reasonable efforts to run events as described, communicate material changes and use transfer/backup tools where practical.
  • Host permissions do not create authority over members beyond legitimate event operation.
  • Havra may restrict hosting where safety, reliability, abuse or policy concerns justify it.

8. Groups

Groups may be public, approval-required or private. Group-specific rules may add expectations but cannot override Havra’s Terms, Community Guidelines, safety controls, privacy rules or platform moderation. Group leaders receive only the permissions assigned to them and cannot access Havra internal moderation/trust information merely because they administer a group.

9. Membership, trials and billing

Havra may offer free browsing, trials, paid membership, reward months or other participation entitlements. Current pricing, trial conversion, renewal dates and provider terms will be shown before payment. If paid features are not yet enabled, these provisions apply when they are enabled.

Payments are handled by approved third-party providers. Havra does not store raw card numbers or CVV. Membership entitlement is based on trusted provider/server verification rather than a client claim. Failed renewals may receive the grace period shown in the product before the account becomes browse-only.

10. Cancellation, refunds and rewards

You can cancel a paid membership through the applicable Havra/provider flow. The effective end date and any refund rights depend on the provider, applicable law and the terms shown at purchase. Nothing in these Terms excludes rights that cannot lawfully be excluded under the Australian Consumer Law. Under Havra’s current rewards rules, intentional membership cancellation may forfeit unused Havra reward points; points have no cash value unless Havra expressly states otherwise.

11. Third-party services and links

Havra may link to venues, councils, organisers, ticketing providers and other third parties. Havra is not responsible for the independent content, availability, privacy practices or transactions of those services, although Australian Consumer Law and other mandatory rights still apply where relevant to Havra’s own service.

12. Safety and prohibited conduct

Follow the Community Guidelines. No harassment, stalking, exploitation, scams, sexual exploitation, illegal activity, harmful deception, attempts to evade blocks/restrictions, malicious uploads or attacks on Havra systems. Havra is not an emergency service; contact emergency services for immediate danger.

13. Moderation and account action

Havra may remove content, restrict features, reverse manipulated rewards/attendance, suspend or terminate accounts where reasonably necessary to enforce these Terms, Community Guidelines, safety or law. Serious risk may require immediate action. Significant decisions may be eligible for human review under Havra’s appeal process.

14. Service changes and availability

Havra is evolving and may add, change or remove features. We do not promise uninterrupted availability. Where a paid service is materially changed or unavailable, Havra will handle consumer remedies in accordance with applicable law and the relevant provider/checkout terms.

15. Consumer guarantees and liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. To the extent permitted by law, Havra is not responsible for independent conduct of members or third-party organisers, or for losses arising solely from a member’s voluntary participation in activities outside Havra’s reasonable control.

16. Intellectual-property complaints

If you believe content on Havra infringes your intellectual property, contact Havra with enough information to identify the protected work, the Havra content and your authority to make the complaint. Havra may remove or restrict disputed content while reviewing the matter.

17. Privacy

Personal-information handling is governed by the Privacy Policy and applicable privacy law. Do not use Havra to harvest or repurpose member information for unrelated marketing, recruitment or other external uses without appropriate permission.

18. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia, subject to mandatory rights and laws that apply to you elsewhere. Before formal proceedings, the parties should try to resolve ordinary disputes through Havra support where appropriate. These Terms do not require a consumer to give up rights that cannot lawfully be waived.

19. Changes

Havra may update these Terms. Material changes will be communicated where appropriate, and the current version/effective date will be published. If consent is legally required for a particular change, Havra will obtain it in the required way.

20. Contact

Support: support@havra.social. Privacy: privacy@havra.social. Legal: legal@havra.social.